Safeguarding
A tutor works one-to-one with your child. We treat keeping them safe as the first job, before anything about grades. This page sets out exactly how.
Every tutor is checked before their first lesson
- An enhanced DBS check (the UK's most thorough criminal-record check for people working with children) is completed and verified before a tutor takes a single lesson.
- Every tutor is interviewed by us in person. We do not accept self-listed tutors from an open marketplace.
- Each tutor's name, university and DBS status is shown on our site, so you can see who is teaching your child.
All contact stays on the platform, and you see everything
- Tutors never contact students privately: no personal phone numbers, no social media, no messaging off-platform.
- All scheduling and messages go through us, and a parent or guardian is copied on everything.
- You can ask for any lesson to be recorded, and we will share the recording with you.
What you can do at any time
- Sit in on a lesson whenever you wish.
- Request a different tutor, no reason needed.
- Raise a concern directly with a founder, and get a reply the same day.
Reporting a concern. If anything worries you about a tutor or a lesson, email [email protected] or message us on WhatsApp. If a child is in immediate danger, call 999. To report a child-protection concern to the authorities in England, contact the NSPCC helpline on 0808 800 5000.
Our details
Elysian Tutors is a trading name of ELEVATEOS EDUCATION LIMITED, registered in England & Wales, company no. 17329548. This policy is reviewed regularly. A named designated safeguarding lead is listed here once appointed.